Frequently Asked Questions

Laser hair removal provides long-lasting hair reduction. Most clients experience a significant permanent reduction in hair growth after a course of treatments (typically 6–8 sessions). Some maintenance sessions may be required occasionally, but you can expect smooth, hair-free skin for extended periods. Results vary depending on hair type, skin type and hormonal factors.

Comfort levels vary depending on the treatment and individual pain threshold. Laser hair removal is often described as a warm snapping sensation. Chemical peels may cause a mild tingling. Microneedling uses topical numbing cream beforehand. We always prioritise your comfort and will discuss what to expect during your consultation.

The number of sessions depends on the treatment and your individual skin concerns. For laser hair removal, most clients need 6–8 sessions. For skin treatments like chemical peels or microneedling, a course of 3–6 sessions is typically recommended. During your consultation, we'll create a personalised treatment plan with a clear timeline.

Yes! You can book directly through our website by visiting our Book Appointment page. Simply select your preferred treatments, choose a date and time, and submit your booking request. You can also book via WhatsApp by messaging us directly.

We exclusively use medical-grade skincare products that are clinically proven and only available through qualified practitioners. These products contain higher concentrations of active ingredients compared to over-the-counter alternatives, ensuring more effective results. Specific products will be recommended based on your individual skin needs.

Downtime varies by treatment. LED Light Therapy and dermaplaning have no downtime at all. Chemical peels may cause mild flaking for 2–5 days. Microneedling may result in redness for 24–48 hours. Laser treatments may cause temporary redness. We provide full aftercare instructions for every treatment so you know exactly what to expect.

We recommend a consultation before your first treatment, especially for laser and advanced skin treatments. This allows us to assess your skin, discuss your goals, and create a personalised treatment plan. For some treatments, a patch test may also be required 24–48 hours before your first session.

Most of our treatments are suitable for a wide range of skin types. However, suitability depends on the specific treatment and your individual skin. As a nurse-led clinic, we carry out thorough assessments to ensure every treatment is safe and appropriate for you. We will always be honest about what will and won't work for your skin.

Preparation varies by treatment. For laser hair removal, avoid sun exposure and self-tanning for 2 weeks before, and shave the area 24 hours prior. For facial treatments, come with clean skin free from makeup. Avoid retinol products 48 hours before chemical peels or microneedling. Full pre-care instructions will be provided at booking.

We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to offer the slot to another client. Late cancellations or no-shows may be subject to a cancellation fee. We understand that life happens, so please just let us know as soon as possible if your plans change.