Timeless Aesthetics SW
Legal

Terms & Conditions

Last updated: 29 September 2026

1. Consultations

All new patients must complete a consultation with Natalie Jones before any treatment is carried out. Treatment is never guaranteed following a consultation — Natalie Jones reserves the right to decline treatment where it is not deemed clinically appropriate or safe.

2. Bookings & Deposits

Bookings made through this website are requests for an appointment and are confirmed by the clinic following review. A deposit may be required to secure certain appointments, which will be communicated at the time of booking.

3. Cancellations

We ask for at least 48 hours' notice if you need to cancel or reschedule your appointment. Late cancellations or missed appointments may result in a loss of any deposit paid.

4. Medical Disclaimer

All treatments carry risks as well as benefits. Individual results vary and cannot be guaranteed. Full information on risks, benefits and aftercare will be provided verbally and in writing before any treatment is carried out.

5. Age Restrictions

Cosmetic injectable treatments are only available to adults aged 18 and over. Proof of age may be requested.

6. Patient Responsibilities

You are responsible for providing full and accurate medical history and following aftercare advice given by Natalie Jones. Failure to disclose relevant medical information may affect the safety and outcome of your treatment.

7. Complaints

If you are unhappy with any aspect of your treatment or care, please contact us directly at hello@timelessaestheticssw.co.uk so that we can address your concerns promptly.

8. Website Use

Content on this website is provided for general information purposes only and does not constitute medical advice. Prices are correct at time of publishing and are subject to change following consultation.

9. Governing Law

These terms are governed by the laws of England and Wales.

Ready When You Are

Begin With a Free, No-Obligation Consultation

Every treatment starts with an honest conversation about what's right for you — never what sells the most.

Book Consultation
Call Now Book Consultation