1. Consultations
All new patients must complete a consultation with Natalie Jones before any treatment is carried out. Treatment is never guaranteed following a consultation — Natalie Jones reserves the right to decline treatment where it is not deemed clinically appropriate or safe.
2. Bookings & Deposits
Bookings made through this website are requests for an appointment and are confirmed by the clinic following review. A deposit may be required to secure certain appointments, which will be communicated at the time of booking.
3. Cancellations
We ask for at least 48 hours' notice if you need to cancel or reschedule your appointment. Late cancellations or missed appointments may result in a loss of any deposit paid.
4. Medical Disclaimer
All treatments carry risks as well as benefits. Individual results vary and cannot be guaranteed. Full information on risks, benefits and aftercare will be provided verbally and in writing before any treatment is carried out.
5. Age Restrictions
Cosmetic injectable treatments are only available to adults aged 18 and over. Proof of age may be requested.
6. Patient Responsibilities
You are responsible for providing full and accurate medical history and following aftercare advice given by Natalie Jones. Failure to disclose relevant medical information may affect the safety and outcome of your treatment.
7. Complaints
If you are unhappy with any aspect of your treatment or care, please contact us directly at hello@timelessaestheticssw.co.uk so that we can address your concerns promptly.
8. Website Use
Content on this website is provided for general information purposes only and does not constitute medical advice. Prices are correct at time of publishing and are subject to change following consultation.
9. Governing Law
These terms are governed by the laws of England and Wales.